KPIs

Customer retention metrics are important in monitoring how you fare well against the competition. Learn more about those here.

Keep an eye on these ten accounting metrics to monitor if your business is doing well, or you need to do something about it. Click here to know more.

Most people do not have an idea what business process automation is. In this article we discuss what business process automation is, the benefits in u...

The best way for a company to determine its customer support performance is by tracking metrics. In this article we cover the Top 6 customer support m...

Here are six of the most important sales metrics that you need to know about.

You may be wondering why is the question of dashboards or reports even a thing? It’s helpful to know the key differences between dashboards and report...

This article highlights four essential and easily-trackable metrics for the hospital industry. For each metric, you will understand its importance, av...

This article gives a list of four essential metrics to track to determine whether your customer onboarding is successful. While no two businesses are...

Business Analytics, or BA, and Business Intelligence, or BI, each of these has specific tools and methodologies for making sense of the data that you...

Tracking key performance indicators the right way will help you achieve your overall goals. For higher education institutions, we cover some of the bi...

In this article, we’ll look at the top six leading KPIs that you can manage within your channel partner program.

We have gathered together the top 11 email metrics that you might want to consider when conducting your next marketing campaign